I.1. These general terms and conditions apply to all services hereinafter called ’booking’ or ‘services’ of Bed and Breakfast Tilburg – Gust van Dijk. The terms ‘You/ Your/User/‘Customer’ are in this document used to refer to all individuals and/or entities who for whatever reason contact Bed and Breakfast Tilburg – Gust van Dijk by phone or access www.bnb-tilburg.nl or use Bed and Breakfast Tilburg – Gust van Dijks’ services.
I.2. The use of the services implies full and unconditional acceptance and validity of each and all the General Terms and/or Conditions – which are deemed to be automatically incorporated into the contract concluded with Bed and Breakfast Tilburg Gust van Dijk, hereinafter referred to as ‘We/Us/Our/‘BnB Tilburg’, without the need for Your written transcription in the same – included in the latest version of these General Terms and/or Conditions.
I.3. Should BnB Tilburg change its general terms and conditions before the termination of the contract, the updated version is incorporated into the contract if the Customer to the contract is informed about this in writing, with reference to these legal consequences, and the Customer does not object to the incorporation within a period of 14 days.
I.4. Reference by the Customer to their own General Terms and Conditions is not accepted by BnB Tilburg. Only the General Delivery Terms and Conditions of BnB Tilburg apply.
I.5.. Should individual provisions of the accommodation or individual provisions of these general terms and conditions for BnB Tilburg accommodation be or become ineffective, the effectiveness of the remaining provisions will remain unaffected by this.
I.6.Bed and Breakfast Tilburg is located in a beautiful Amsterdam School type townhouse that was originally built as a family home and not a purpose-built hotel.
II. Pre-booking Services
The online Pre-booking services are for information only, and their sole purpose is to offer the user the possibility of checking the availability of a room. THE USER WILL RECEIVE AN EMAIL WITHIN 24 HRS, CONFIRMING IF THEIR BOOKING HAS BEEN PROCESSED, AND WILL CONSEQUENTLY ONLY BECOME BINDING ONCE BNB TILBURG HAS ACCEPTED THE RESERVATION BY MEANS OF EMAIL CONFIRMATION AND SUBSEQUENT PAYMENT BY THE USER. The user must verify the booking confirmation and notify BnB Tilburg of any error immediately in writing.
III. Online Booking Services
III.1. The purpose of the Online and Offline Booking services is for the reservation of a room at BnB Tilburg. THE USE OF THESE SERVICES IMPLIES FULL AND UNCONDITIONAL ACCEPTANCE AND VALIDITY OF EACH AND ALL THE GENERAL TERMS AND/OR CONDITIONS – WHICH ARE DEEMED TO BE AUTOMATICALLY INCORPORATED INTO THE CONTRACT CONCLUDED WITH BNB TILBURG, WITHOUT THE NEED FOR YOUR WRITTEN TRANSCRIPTION IN THE SAME – INCLUDED IN THE LATEST VERSION OF THESE GENERAL TERMS AND/OR CONDITIONS.
III.2. Procurement procedure: When using the service, the User will receive an email confirmation in which is included the confirmation that their request for booking is in the process of being confirmed. If you are a Customer, once the corresponding debit for your reservation has been made, you will receive an email confirming this. This is also the Customer’s proof of payment.
IV. Booking and Cancellations
IV.1. The contract, called ‘Booking’ comes into effect on request from the Customer through the acceptance by BnB Tilburg. BnB Tilburg needs to confirm the booking in writing.
IV.2. If a third party makes the booking for the Customer, it is liable to BnB Tilburg as the booking partner together with the customer as a joint debtor.
IV.3. Withdrawal of the customer from the contract for accommodation will not incur any charges for advance cancellation, provided that this is done prior to the specified deadline as stated in IV.4. Once this threshold has passed, BnB Tilburg will make a cancellation charge as compensation.
IV.4. A withdrawal by the Customer from the booking (cancellation) requires the prior written consent of BnB Tilburg. In case of withdrawal more than 2 weeks before the reserved date, 15:00 hrs, a withdrawal administration fee of 20 euro is due. Between 2 weeks and 1 week before the reserved date, 50% of the cost of the reserved item is due. Up to 1 week before the reserved date, attract 100% of the cost of the reserved item this includes also No Shows.
IV.5. Bookings cannot be transferred to any other person(s) at any time prior to arrival or during the stay. If You wish to transfer a booking to another person the original booking must be canceled in accordance with our standard cancellation terms. Once the booking is canceled a new booking can be made
IV.6. In the event of a delayed arrival or early departure, there can be no credit for room nights not taken.
IV.7. There can be no credit for meals not taken during Your stay.
V. Services, Prices, Payment, Billing
V.1. BnB Tilburg is obligated to perform the services ordered by the Customer and agreed to by BnB Tilburg.
V.2. The Customer is obligated to pay BnB Tilburg the agreed prices for these and other services enlisted. This also applies to services and expenses induced by third parties.
V.3. If BnB Tilburg rescinds, the Customer has no claim for compensation.
V.4. If the period between the conclusion of the contract and the fulfillment of the contract as defined by the contractual agreements exceeds four months and the general price charged for such services is increased by BnB Tilburg, this can increase the contractually agreed price as appropriate.
V.5. BnB Tilburg’s bills are payable immediately upon receipt of the invoice without any deduction, unless other payment terms and conditions are expressly agreed. BnB Tilburg is entitled to render accumulated claims for payment at any time and may demand immediate payment. If payment is delayed, BnB Tilburg is entitled to claim interest for delay amounting to 10% above the base rate for companies and 5% above the base rate for consumers.
V.6. BnB Tilburg is entitled to demand upon conclusion of the contract full payment, appropriate advance payment or a security deposit in the form of a credit card guarantee or similar from the Customer. If this payment is not made within the agreed period, BnB Tilburg can withdraw from the contract and claim compensation for damages.