Privacy Policy

AGV Privacy Policy

of Bed and Breakfast Tilburg Gust van Dijk

Bed and Breakfast Tilburg Gust van Dijk, does not collect or share any personal information beyond what is necessary for the proper execution of pre-booking and online booking services hereinafter called ’Services’. This is our privacy policy in a nutshell.

This policy explains what information we collect when you use Bed and breakfast Tilburg’ sites, services, mobile applications, products, and content (“Services”). It also has information about how we store, use, transfer, and delete that information. Our aim is to comply with privacy law. Moreover, it’s our aim to earn your trust.

We respect privacy and we do not sell your personal data. We do not allow third-party advertisements on our website.

Bed and Breakfast Tilburg Gust van Dijk

Beda and Breakfast Tilburg Gust van Dijk referred hereinafter as “BnB-Tilburg” is a small scale bed and breakfast – located in the center of Tilburg. We focus on Bed and Breakfast accommodation, with a distinctive character in which comfort, hospitality, art, and design come together. BnB-Tilburg collects information to help you make a booking. We register personal details in order to successfully handle bookings from an administrative point of view. The privacy statement may change when the law changes. It is therefore advisable to consult this statement periodically.

Who we are

Bed and Breakfast Tilburg Gust van Dijk
Tivolistraat 22, 5017 HP, Tilburg
In a sole proprietorship, by Jan-Willem van Rijnberk.

Email: bedandbreakfasttilburg@gmail.com
Telephone: +31 (0)13 – 5444495
VAT Registered: NL 001 320 072 B82
Chamber of Commerce: NL 51175908
Classified by Bed and Breakfast Nederland

What personal data we collect and why we collect it

BnB Tilburg collects personal data for a limited number of purposes. The website bnb-tilburg.nl collects personal data, such as name, company name, email address, full address details, telephone number, dietary preferences / additional requirements & comments, a period of stay and payment processing details. This information is processed for:

  • Registering Pre-Bookings and On-line Bookings
  • Administrative handling, payments as well as handling of taxes and municipal levies (tourist tax)
  • Night register.
  • Contacting and maintaining contact details.
  • Analytics: The website of BnB Tilburg also collects data to improve the website with Google Analytics. This data is anonymous and not linked to personal data.
  • Sending once or twice a year a newsletter via email to maintain customer contact.

These newsletters are on the one hand commercial and on the other hand aimed at knowledge sharing. For the purpose of the newsletter, First name and email address are collected. You may unsubscribe from the newsletter at any time via the link at the bottom of the newsletter.

BedandBreakfastTilburg.nl

By using our website, we process your data with your consent, in order to execute communication with a view to your (possible) forthcoming stay with us. The data BnB Tilburg receives and processes are managed by means of:

  • WP-Engine: Reservations made via the website are stored in the booking engine plugin of our website.
  • SiteGround: The website and backups of the website are hosted at SiteGround. Data that you leave behind on the BnB Tilburg website are stored on Siteground’s servers.
  • Gmail: The email of BnB Tilburg is hosted by Gmail. If you contact us via the booking form or via email, the emails in question will be stored on Gmail’s servers.
  • Mailchimp list-builder: The newsletters are sent with Mailchimp. The moment you subscribe to the newsletter, your email address and first name are automatically saved in the appropriate Mailchimp list.

Retention

Your data is kept by Bed and Breakfast Tilburg Gust van Dijk for a longer period of time. Never longer than is necessary to execute activities. In the Netherlands, the legal base for administrative retention, with a view to handling taxes, is a minimum of seven years. We make a physical copy of your ID or passport upon check-in, for legal administrative purposes and we add this copy to the administration files.

The moment you contact Bed and Breakfast Tilburg Gust van Dijk via email, the data you send, such as your name and email address, will be retained on the email server. These mails are retained up to a maximum of two years ago.

Retention of your data in Mailchimp is for an indefinite period of time. You can unsubscribe automatically whenever you want via the link at the bottom of the newsletters. Or alternatively by sending an email to BedandBreakfastTilburg@gmail.com with an unsubscribe request.

Cookies & Tracking

We use browser cookies and similar technologies to improve the customer experience while navigating through our website. We use cookies in various ways, for instance, to set preferences such as default language, evaluate site visits and page click-throughs, allow payment-service to function, for security and other services. Without cookies, our payment service would not work.

The way cookies are set is necessary for the basic functionality of our website’s services. The cookies that are categorized as necessary are retained on your browser.

The use of third-party cookies that help us analyze and understand how our website is used. These cookies will be stored in your browser only with your consent. You have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience. We track only interactions within our website. Bed and Breakfast Tilburg doesn’t track visitors across the Internet.

Analytics

The data Analytics collects on the website relates to the way in which our website is visited, and is anonymous, i.e. not linked to your name, company or e-mail address. This anonymous data is stored for an indefinite period of time within Google Analytics and cannot be traced back to your name or address.

Data Management

Your data will be managed in the aforementioned systems, software, and in our administrative records. This information is only accessible via the above software and is secured with a password and, where possible, with two-step verification.

The devices that open your data are each also locked with a password. The number of devices that have access to your data is limited to only the necessary devices that are managed by us.

We use encryption (HTTPS/TLS) to protect data transmitted to and from our site. This means that your connection to the bnb-tilburg.nl is private. You can recognize this security by the green padlock in front of the url.

Moreover, the domain of BedandBreakfastTilburg.nl is signed with DNSSEC. This is an extra tool that makes the ‘signage’ of the website safer and more familiar. The website is also protected by a firewall. In line with security

In line with security, there also rests a responsibility at the users’ end. It’s important to make your email, internet access, and devices as secure as possible. The security and safety of the use of the internet can never be 100% guaranteed.

Rights

The DPD/AVG provides in the rights of access, -rectification, -transfer, -deletion,-complaint, and -to stop the use of data. At all times you have the right to request your personal details which are recorded and stored with BnB-Tilburg. You can do this by identifying yourself in an email. After which we contact you for further verification, after which you receive an overview of your details.

To identify yourself a valid ID card or a valid Passport incorporating a recognisable passport portrait photo needs to be presented. The passport registration number, ID card number or BSN number may be made unreadable. We also need the arrival and departure dates of your stay. The aim is to respond within one week to our request. Deleting data is only possible if it does not conflict with mandatory handling deadlines or retention obligations or for security reasons.

The privacy statement may change when law changes. It is therefore advisable to consult this statement periodically.

Obligations

BnB-Tilburg processes personal data on the basis of legitimate interest, namely a commercial interest and contract law. An agreement between parties needs basic elements required for the agreement to be a legally enforceable contract creating mutual obligations enforceable by law. Like the offering of services or products through our website, by email or for our newsletters.

The information that is required is the minimum required information for offering services or products. For example, your email address is required to be able to send confirmation of the reservation request. If these compulsory details are not provided, Bed and Breakfast Tilburg cannot offer the service nor enter into an agreement about services with you. It is legally necessary to share the information about your place of residence that we have collected from you regarding your stay at our B&B with the municipal levies department of the municipality of Tilburg in order to comply with the legal obligation to pay tourist tax. This is an active retention obligation in order to be able to demonstrate the correct administrative processing in the event of a random check.

Disclosure

Bed and Breakfast Tilburg reserves the right to disclose the data when legally required or when BnB-Tilburg deems this justified to comply with a legal request/proceedings or to protect the rights, property or safety of Bed and Breakfast Tilburg. In doing so, we always try to respect the legal right to the privacy of our customers as much as possible.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Do you have questions? Feel free to contact us using BedandBreakfastTilburg@gmail.com, alternatiely send us an email through by using the contact form on the website which you find here.

Bed and Breakfast Tilburg Gust van Dijk | Tivolistraat 22 | 5017 HP | Tilburg |